📖FAQs

I can't log in with my crypto wallet. What should I do?

• Ensure your crypto wallet is updated to its latest version.

• Check if you're connected to the internet and the HiveBits server is online.

• Ensure that you have granted necessary permissions for the HiveBits platform to access your wallet.

My hive data seems off or isn’t updating.

• Check the last data sync timestamp; there might be a slight delay in data update.

• Ensure that the sensors in the hive are working and not obstructed.

• Reach out to our technical support for specific hive-related issues.

I'm having difficulty understanding how to invest in NFTs.

• Visit our 'HiveBits Academy' and watch the 'Investment Guidelines' tutorial.

• Join one of our platform walkthrough webinars.

• Engage with the community on our discussion boards; experienced users often share their insights and strategies.

I haven't received my share from the hive goods sales.

• Verify your blockchain transaction history to ensure there weren't any transaction delays or issues.

• Ensure that you opted for HiveBits to sell the goods on your behalf.

• Reach out to our finance support team with details of your hive and expected payout.

How can I participate in shaping the future of HiveBits as a Founder NFT holder?

• Ensure you're subscribed to our Founder NFT community updates.

• Participate in our monthly AMA sessions and exclusive Founder NFT community events.