FAQs
I can't log in with my crypto wallet. What should I do?
Ensure your crypto wallet is updated to its latest version.
Check if you're connected to the internet and the HiveBits server is online.
Ensure that you have granted necessary permissions for the HiveBits platform to access your wallet.
My hive data seems off or isn’t updating.
Check the last data sync timestamp; there might be a slight delay in data update.
Ensure that the sensors in the hive are working and not obstructed.
Reach out to our technical support for specific hive-related issues.
I'm having difficulty understanding how to invest in NFTs.
Visit our 'HiveBits Academy' and watch the 'Investment Guidelines' tutorial.
Join one of our platform walkthrough webinars.
Engage with the community on our discussion boards; experienced users often share their insights and strategies.
I haven't received my share from the hive goods sales.
Verify your blockchain transaction history to ensure there weren't any transaction delays or issues.
Ensure that you opted for HiveBits to sell the goods on your behalf.
Reach out to our finance support team with details of your hive and expected payout.
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